Terms of Service

Introduction & Acceptance of Terms

Welcome to www.jewelbay.shop ("Gem Elegance"), your premier destination for fine jewelry, including rings, earrings, bracelets, pendants, necklaces, and watches. By accessing or using our website, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Providing accurate and current information.
• All activities under your account.

We reserve the right to suspend accounts for suspicious activity or violations of these Terms.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However:

• Gemstones and precious metals may exhibit natural variations in color, clarity, or weight.
• Custom or engraved items cannot be returned unless defective.

Orders are subject to availability. We may cancel orders due to errors or fraud.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Charges are processed upon order confirmation.

Shipping: Delivery times vary by location. Risk of loss transfers to you upon delivery.

Returns: Unworn, undamaged items may be returned within 30 days with proof of purchase. Final sale items are non-refundable.

Intellectual Property Rights

All content on this website (logos, designs, text) is the property of Gem Elegance and protected by copyright. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

Jewelry-Specific Disclaimers:

• Gemstones are natural materials; variations in hue, inclusions, or carat weight are inherent and not defects.
• Prolonged exposure to chemicals, water, or impact may damage jewelry. Proper care is the customer’s responsibility.
• We are not liable for allergic reactions to metals. Consult product materials before purchase if you have sensitivities.

To the fullest extent permitted by law, Gem Elegance disclaims all warranties (express or implied) and shall not be liable for indirect or consequential damages.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through binding arbitration or small claims court, with each party bearing its own costs.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date of your first use of the website.